You can find information about the license model / pricing of Leapsome here.
To activate your account, you need to enter your billing details under 'Settings' > 'Support and billing' > 'Billing and invoices'.
Next, you need to enter your company’s address and choose between credit card (for international payments) or SEPA Direct Debit.
By submitting this form by clicking on 'Update Billing Details', you agree to our Terms & Conditions, and you are ready to start!
Please note: When entering your IBAN or credit card and saving it, the IBAN/credit card will disappear due to security reasons.
Update payment details
To update your payment details, please navigate to 'Settings' > 'Support and billing' > 'Billing and invoices'. There, please make the necessary changes, such as:
- Update the email address for payment receipts
- Company name
- Address
- Postal code
- City
- Country
- Tax type (select an available option from the drop-down) and VAT ID / TAX ID
- Payment method (SEPA Direct Debit or Credit Card)
- Enter your IBAN in the field next to it
Lastly, ensure to click on 'Update Billing Details' for the change to save.
FAQs
1. We cannot save our payment method; what is the reason?
A couple of common reasons could cause this:
- Missing company name + billing address
- Missing VAT ID: if you are neither from Germany nor the EU, you are exempted from German VAT and the EU reverse charge and don't need a European VAT ID. In this case, select "Other" in settings and enter your local tax ID if your company has one.
2. Who needs to enter VAT-ID / Tax-ID?
- If your company is based in the EU, select "European VAT number" and enter your VAT ID.
- If your company is based outside the EU, select "Other" and enter your local tax ID (for example your EIN, UID, CNPJ or GSTIN). If your company doesn't have one, you can leave the field empty.