Fast and seamless adoption is not always easy, here are some ideas and initiatives on how to create a holistic feedback culture in your company to further enable your employees!
Leapsome Adoption Success Guide
A strong launch is about habits, not features. When employees quickly see value—recognition that feels good, smoother 1:1s and team meetings, and questions that get answered—their engagement rises, and they’re more likely to set OKRs, complete performance reviews, and answer engagement surveys.
Outcomes and signals to watch
- Feedback participation: % of employees giving or receiving feedback
- Praise activity: values‑tagged praise per person and coverage across teams
- Meeting quality: % of managers with recurring 1:1s; % of 1:1s/team meetings with shared agendas and action items
- Engagement in wider features: AMA submissions, profile updates
How to start
1) Create Awareness — make it obvious what Leapsome is for and how to begin
- “Discover Leapsome” Home tour: Show where tasks, notifications, announcements, employee profiles, and team dashboards live; show how to customize profiles.
- Leapsome Academy: Point people to free Academy courses (Manager Quick Start, Feedback, Meetings); certify and celebrate completions.
- “Meeting mastery” nudges for managers: Where to find templates/agendas and how to use AI to summarize notes.
- Q&A Boards: Use at all‑hands and training sessions; invite submissions and upvotes; publish answers.
- Suggestion box: Tell people where to submit ideas and commit to a response cadence (e.g., 5 business days).
- Profile/photo prompts: Nudge people to add a photo and short bio.
- New‑joiner awareness workflow: 1 short tip per week for 30 days (Home, Praise, 1:1s).
2) Celebrate Success — spotlight meaningful moments so people see impact and want to participate
- Company‑wide “Praise Week” or “Feedback Friday” + live Praise Wall; in office, display highlights.
- Birthday/anniversary/new‑joiner celebrations with automated prompts.
- “Praise of the Week” and “Meeting Win of the Month” with a one‑sentence “why it won.”
- Public shout‑outs for Academy/Learning completions (individuals, teams, or managers).
3) Establish Culture — turn one‑offs into simple, repeatable habits
- Connect Feedback to Slack/Teams: Enable the integration; create a Praise channel; encourage reactions/replies.
- Team meetings in the Meetings module: Shared agendas, rotating topics, action items.
- Goals in 1:1s and team meetings: Add a “Goal check‑in” talking point and a 5‑minute team slot.
- Recurring AMAs with Q&A answers: Monthly cadence; allow upvotes; comment on questions not covered live.
- Suggestion box SLAs + weekly updates: Commit to response time and share “what we did” updates; do not disclose sensitive details when suggestions are very personal—acknowledge privately and route to the right owner.
Minimal‑notification plan: one weekly “Adoption Challenge” (Leapsome Workflows)
For four weeks, send a single weekly message with:
- One action (<5 minutes)
- One help article or video
- A tiny checklist (1–2 items)
Week 1 — Give Praise
- Subject: Leapsome Challenge #1: Share one Praise for a colleague (3 minutes)
- Body:
- This week, recognize one teammate for something that made a difference. Visible appreciation builds momentum and highlights impact.
- How: Instant Feedback → Praise.
- Starter: “I noticed you [specific action], which helped us [impact]. Thank you!”
- Learn how: [Help: Giving Praise Article]
- Checklist:
- Post 1 public praise
- React or comment on a teammate’s praise
Week 2 — Meetings (team + 1:1)
- Subject: Leapsome Challenge #2: Run better meetings—agenda, action, goal check‑in
- Body:
- Managers (even if you haven’t set one up yet): Create or connect your first meeting in Leapsome, add a shared agenda, capture one action item, and add a quick goal check‑in (if using Goals).
- How: Meetings → New meeting → pick from your calendar or set a new cadence → choose a template → add items; during/after, assign 1 action item; add a “Goal check‑in” and record one update.
- ICs: Propose one agenda item to your next team meeting and volunteer to own one action.
- Learn how: [Help: Shared agendas, action items, and goal check‑ins]
- Checklist:
- Add 1 agenda item (1:1 or team)
- Create 1 action item (manager or meeting owner)
Week 3 — Feedback Friday
- Subject: Adoption Challenge #3: Give or request feedback on something you’re working on
- Body:
- Today, either send feedback to a colleague or request feedback on your work. Keep it specific and kind.
- Helpful prompts:
- Situation → “On [project/task X], I noticed [behavior Y]. Impact → It led to [result Z]. Next step → One suggestion is [action].”
- “What’s one suggestion to make my [doc/demo/PR] clearer or more effective?”
- How: Instant Feedback → Give Feedback, or open the item and … → Request Feedback.
- Learn how: [Help: Giving constructive feedback]
- Checklist:
- Send or request 1 piece of feedback
Week 4 — AMA + Suggestions
- Subject: Adoption Challenge #4: Ask, upvote, and improve—AMA + Suggestion Box
- Body:
- Help us surface and solve what matters: submit or upvote one AMA question and add (or comment on) one suggestion.
- How: Company → Q&A Boards or Suggestion Box.
- Learn how: [Help: Q&A Boards] and [Help: Suggestion Box]
- Checklist:
- Submit or upvote 1 AMA question
- Add or comment on 1 suggestion
Week 4 (continue) — Profile polish
- Subject: Bonus Challenge: Update your profile and photo (2 minutes)
- Body:
- Help colleagues recognize and find you. Add a profile photo and a short “How I can help” line.
- How: Profile → Edit → Upload photo → Add preferred name, pronouns (optional), location, and a one‑sentence bio.
- Learn how: [Help: Editing your profile]
- Checklist:
- Upload a profile photo
- Add a short bio or “How I can help” line
Workflow configuration (no reminders)
- Where: Settings → Automations → Workflows → Actions → Create workflow
- Name: Adoption Challenge (Weeks 1–4)
- Audience: All active employees
- Trigger: Relative to a date → Fixed date (your Leapsome launch)
- Steps per week:
- Send notification (email + in‑app): Paste that week’s subject/body
- Checklist: Add the 1–2 items for that week (sequential step)
- Timing (example; adjust):
- Week 1: Tue, Launch Week, 10:00
- Week 2: Tue, +7 days, 10:00
- Week 3: Tue, +14 days, 10:00
- Week 4: Tue, +21 days, 10:00
Monitoring and acting on data (quick view)
- Instant Feedback analytics: % giving/receiving feedback; praise volume by team; values tag usage.
- Meetings analytics: % of active recurring 1:1s; % of 1:1s/team meetings with shared agendas; action items created/closed.
- AMA and Suggestion Box: Number of AMA questions (new + upvotes) and suggestions submitted/commented.
- Weekly rhythm (10 minutes, Mondays): Check both dashboards and AMA/Suggestions counts; share one win + one blocker in your rollout channel; adjust the next challenge if needed.